“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” Charles Darwin



Salina’s customer-centric views, closely followed by her knowledge of contact center best practices and focus on employee development make her a strong asset for any organization.

Jeffrey Crystal

Senior Federal Project Manager, Cerner Corporation

Manny Gallardo

Vice President Employee Benefits, INpower Global Insurance Services

JoVette Curtindolph

Customer Service Professional/Realtor

David Colón

Director, Enterprise Customer Care, United States Postal Service

Mimi Lacy-Fall

Business Process Outsourcing, Hands Working Virtually, Inc

Troy Carroll

Motivational Speaker, Life Coach Human Performance Improvemen, Halo Global Management LLC

Juliette Nelson, PhD-IOP, MBA, CDP®

I-O Psychology Practitioner | Certified Diversity Professional (CDP®)

Salina has amazing energy! I had the pleasure of working for Salina while doing process improvement work in one of her Care Centers. I enjoyed her positive attitude and message she gave to her employees, as well as giving trust in achieving objectives. She always had a clear direction and message. I also had the chance to work with her as a colleague in another role and she always assisted timely when information from her group was needed. I do miss working closely with her – Salina would be valuable to any team!

Megan McCasland

Project Manager, Strategic Initiatives


Ron Henry

Manager Customer Care Center, United States Postal Service Manager Customer Care Center at United States Postal