I had the pleasure of working with Salina at the beginning of her career at the USPS. From the very first day I was amazed at her knowledge of contact centers, current and emergent technologies and her incredible insight to employee and customer satisfaction. Salina has an intuitive approach to understanding her constituents, but utilizes data based solutions for performance and process improvement. Salina embodies adaptability, versatility and flexibility in her professional style, making working with her extremely easy. She has a welcoming demeanor and an earnest disposition that compliments her strong contact center and management acumen. Her experience and skill set has grown considerably with her time at the USPS with the acquisition of additional duties and an expanded footprint. Despite the breadth of her responsibilities, Salina has always maintained a strong insight into the needs of her constituents and the needs of the business. I am consistently impressed with Salina’s desire to grow and her vision on the future of the organization she works for.
I would highly recommend Salina for any number of executive positions and would welcome the opportunity to work with her again.